www.MyCollectionNeeds.com

 

Terms_Conditions


ATTENTION: PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEB SITE. USING THIS WEB SITE ("Site") INDICATES THAT YOU ACCEPT THESE TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS ("Terms"), PLEASE LEAVE THIS SITE IMMEDIATELY.

DISCLAIMER
• THE MATERIALS AND SERVICES PROVIDED AT THIS SITE ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES OF ANY KIND OTHER THAN THOSE REQUIRED BY LAW. Thirsty Industries does not warrant the accuracy and completeness of the materials or services at this Site. All product photo material is for display purposes only and may differ from the product you receive. Information at this Web site may contain technical inaccuracies or typographical errors. Thirsty Industries may make changes to the materials and services at this Site, or to the products and prices described in them, at any time without notice. The materials and services at this Site may be out of date, and Thirsty Industries makes no commitment to update the materials and services at this Site. All prices are subject to change without notice.

ADVERTISED PRICE
• All prices include GST unless specified. Errors and omissions excluded. Prices are correct at time of publishing. Prices may change without notice. All trademarks, brand names and product names are the property of their respective owners. Thirsty Industries does not have to honour a price advertised if the price is the result of a typographical or other error, we will however attempt to offer a suitable equivalent to the customer where possible.

PAYMENT
• Please make payment within 7 days of purchase.
• Preferred payment method is via paypal, however if you wish to pay via Direct Deposit or Money Order, please let me know and I will provide the relevant details.
• Items will be shipped after full payment is received.
• When paying via PayPal, please make sure you follow through on all the steps. If you have any problems, please email me for an Invoice Request.

CLEARANCE OF FUNDS
• Thirsty Industries will not be responsible for any errors or delays caused by any financial institutions while the payments are being processed.

OWNERSHIP OF GOODS
• All goods remain the property of Thirsty Industries until full payment is received and/or funds cleared.

SHIPPING
• All Items will be shipped using Australia Post standard mail. If you require registered post, express post, or other options, please contact me to confirm shipping price.
• All Items are packaged carefully, however insurance is available at an additional charge.
• The purchaser is responsible for any customs, tax or duty charged by your specific country. All international packages will be marked as merchandise, not "gift". Purchases will only be shipped after payment has been finalised and will be shipped to your PayPal address unless advised otherwise.

RESPONSIBILITY FOR DELIVERY
• Thirsty Industries ceases all responsibility for the goods upon handing to the carrier. We will do our best in resolving any delivery situations for you.
• We have options for freight through Australia Post which CAN include basic insurance - if you require cover for your item(s), please enquire before finalising your order.
• There are specific instructions which you must adhere to in order to claim insurance for breakages. We will advise you of the current details at the time of ordering but generally, these include not signing for anything that is obviously broken, you should always add "STC" [subject to check] next to your signature when receiving any unopened parcels.

RETURNS, REFUNDS AND EXCHANGES
• Returns will only be accepted on items which are faulty or not as described (as per Office of Fair Trading and legal requirements). We do not accept returns due to change-of-mind.

IMPORTANT NOTE ABOUT INSURANCE WHEN RECEIVING REGISTERED POST PARCELS
• If your parcel is sent via Australia Post Registered Post, please keep all of your packaging etc together until you are sure your parcel has arrived undamaged. We may need proof that we packaged the goods appropriately in order to get your goods replaced or refunded.
• If you are concerned about your item, please request Registered Post and/or Insurance when making your purchase as I cannot refund items that have been lost or damaged in transit
• If you believe an item is faulty, please contact me so that we can try and resolve the matter.

ADDITIONAL POLICIES
• Please note that the colours in photos may vary slightly from the actual item due to differences in computer monitors.
• Please note that items made with vintage and/or upcycled components may show some patina, wear or other signs of aging.